24/7 Accident & Emergency

Our Emergency Team is here for you

At Prince Court, our Emergency Team is just a phone call away: +603 2160 0999

We are here for you, every step of your emergency journey.

Stroke Pathway
Cardiac Pathway
Accident & Trauma
Infectious Diseases

24-Hour Hotline

+603 2160 0000

Ambulance/Emergency Number

+603 2160 0999

Toll Free

1-800-88-7262

Fax

+603 2160 0010

What happens when you arrive at our Accident & Emergency Department?

Assessment

Our triage nurse/paramedic will ask you questions about your condition and your general health.
Your pulse, blood pressure, temperature and breathing rate will be taken and a quick registration will be done.

Note: Some tests or procedures require you to have an empty stomach, so please check with your triage nurse/paramedic accordingly.

Receiving Treatment

A doctor on duty will attend to you as soon as he/she is available. Tests or procedures will be ordered as needed.
Depending on the severity of your condition and/or test results, the doctor at the Accident & Emergency Department may:
Send you home with home care instructions and make arrangements for you to see a specialist at our Outpatient Clinic if necessary, OR
Refer you to a specialist who will most probably admit you to the hospital for further treatment or observation.

Note: Patients requiring urgent care will be treated first. However, we will do our best to minimise the waiting time for all patients. If you do have to wait, a nurse will be nearby to answer your questions and monitor your condition.

Post-Treatment

If you are discharged after your treatment, you will receive home care instructions and you will be advised to follow-up with a specialist at our Outpatient Clinic.
You may be given specific signs to watch out for. If your condition deteriorates and you are concerned, return to the Accident & Emergency Department at once.

Note: There may be delays in obtaining your test results from the laboratory or X-ray departments.